Frequently Asked Questions
Everything you need to know about your New Arrival shopping experience.
How long does shipping take for new collections?
Standard shipping typically takes 3-5 business days within the continental US. For international orders, please allow 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit the first time.
Do you restock items that are sold out?
As we focus on 'New Arrivals,' many of our pieces are limited edition. However, you can sign up for email notifications on specific product pages to be alerted if an item returns to stock.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.